Press Releases

Date Title and Summary
Toggle Summary Marchex Announces New Chief Revenue Officer
SEATTLE --(BUSINESS WIRE)--Dec. 17, 2019-- Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced that it has hired John Roswech as Chief Revenue Officer. In this role, Roswech will lead Marchex’s sales and customer
Toggle Summary Marchex Acquires Sonar Technologies, Inc.
Acquisition Extends Marchex’s Capabilities as a Leading Conversational Analytics and Solutions Company by Expanding Text and Messaging SEATTLE --(BUSINESS WIRE)--Dec. 17, 2019-- Marchex, Inc . (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into
Toggle Summary Marchex to Attend at Roth Corporate Access Event
SEATTLE --(BUSINESS WIRE)--Dec. 6, 2019-- Marchex , Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference: Roth Corporate Access Event Date:
Toggle Summary Marchex to Present at Roth Technology & New Industrials Day
SEATTLE --(BUSINESS WIRE)--Nov. 7, 2019-- Marchex , Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference: Roth Technology & New Industrials
Toggle Summary Marchex Announces Third Quarter 2019 Results
SEATTLE --(BUSINESS WIRE)--Nov. 6, 2019-- For the release dated November 6, 2019 , at 4:15 p.m. ET / 1:15 p.m. PT :  In the section titled “Financial Guidance for the Fourth Quarter ending December 31 , 2019” the footnote to the tabular disclosure should read “Fourth quarter GAAP income (loss) from
Toggle Summary New Data Shows Auto Services Stores Fail to Capture Millions in Sales from Customers Over the Phone
Data from the Marchex Institute finds poor call handling pervasive in the industry; brands that create better customer experiences can seize on multi-million-dollar opportunity. SEATTLE --(BUSINESS WIRE)--Nov. 5, 2019-- Marchex (NASDAQ: MCHX ), a leading conversational analytics company that
Toggle Summary Marchex Offers New Relief for Businesses Struggling with the Robocall Epidemic
Clean Call® adaptive robocall blocking uses artificial intelligence and voice biometric technology to learn, adapt and beat robocallers at their own game SEATTLE --(BUSINESS WIRE)--Nov. 1, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive, measure, and convert callers
Toggle Summary Marchex to Report Third Quarter 2019 Results on November 6
SEATTLE --(BUSINESS WIRE)--Oct. 30, 2019-- Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its third quarter 2019, ended September 30, 2019 , on November 6, 2019 at
Toggle Summary Marchex Announces Second Quarter 2019 Results
SEATTLE --(BUSINESS WIRE)--Aug. 7, 2019-- Marchex, Inc . (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the second quarter ended June 30, 2019 . Q2 2019 Financial Highlights Revenue was $26.3
Toggle Summary Marchex Launches Sales Edge, an AI-Based Product Suite to Drive Increased Sales for Enterprise and Local Businesses
Powered by Marchex Conversational AI technology for phone and text, delivers new capabilities and insights for businesses to outperform competition SEATTLE --(BUSINESS WIRE)--Aug. 6, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive, measure, and convert callers into
Toggle Summary Marchex Releases Conversational AI Technology Built to Predict Customer Intent, Create Personalized Sales Experiences and Improve Sales Outcomes
New suite of predictive AI models featuring 230 AI signals and growing creates powerful conversational insights for businesses that engage with customers over the phone and via text SEATTLE --(BUSINESS WIRE)--Aug. 1, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive,
Toggle Summary Marchex to Report Second Quarter 2019 Results on August 7
SEATTLE --(BUSINESS WIRE)--Jul. 31, 2019-- Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its second quarter 2019, ended June 30, 2019 , on August 7, 2019 at
Toggle Summary Marchex AI Leader Featured at the 15th International Conference on Machine Learning and Data Mining
SEATTLE --(BUSINESS WIRE)--Jul. 18, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that its head of artificial intelligence and Chief AI Scientist, Junmei Zhong , Ph.D., has been selected as a session
Toggle Summary New Auto Dealership Study Reveals Active Listening Over the Phone Directly Increases Customer Visits and Sales
SEATTLE --(BUSINESS WIRE)--Jun. 28, 2019-- Marchex (NASDAQ: MCHX ), a leading conversational analytics company that connects the voice of the customer to your business, today released a new report that analyzed 6,200 sales conversations during January from auto dealerships across the United States
Toggle Summary Marchex to Present at Investor Conference
SEATTLE --(BUSINESS WIRE)--Jun. 13, 2019-- Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference: Roth London Conference Date:
Toggle Summary Marchex to Present at Investor Conferences
SEATTLE --(BUSINESS WIRE)--May 16, 2019-- Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conferences: Needham Emerging Technology
Toggle Summary Marchex Announces First Quarter 2019 Results
SEATTLE --(BUSINESS WIRE)--May 2, 2019-- Marchex, Inc . (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the first quarter ended March 31, 2019 . Q1 2019 Financial Highlights Revenue was  $26.4
Toggle Summary Marchex Launches Marchex Stream, Unlocking Transformative Conversational Analytics Capabilities for Businesses
Cloud-Based Conversational Data Platform Supports Real-Time Analytics, Signals and Internal and External Application Development SEATTLE --(BUSINESS WIRE)--May 1, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive, measure, and convert callers into customers, today
Toggle Summary Marchex Launches Real-Time Sales Rescue Solution for Businesses
Marchex Sales Rescue Enables Businesses to Increase Revenue and Improve Customer Experience by Systematically Recovering Missed Opportunities as They Happen SEATTLE --(BUSINESS WIRE)--Apr. 25, 2019-- Marchex (NASDAQ: MCHX ), a leading provider of call analytics that drive, measure, and convert
Toggle Summary Marchex to Report First Quarter 2019 Results on May 2
SEATTLE --(BUSINESS WIRE)--Apr. 24, 2019-- Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its first quarter 2019, ended March 30, 2019 , on May 2, 2019 at approximately
Toggle Summary Marchex Announces New Director and Board Changes
SEATTLE --(BUSINESS WIRE)--Apr. 10, 2019-- Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced the appointment of Donald Cogsville to its Board of Directors. In addition, Anne Devereux-Mills , who has served as
Toggle Summary Marchex AI Innovators Featured at Two International Artificial Intelligence Conferences
SEATTLE --(BUSINESS WIRE)--Mar. 27, 2019-- Marchex (NASDAQ:  MCHX ), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that it has been selected to present at two leading international conferences focused on artificial intelligence.
Toggle Summary Marchex to Present at the 2019 Roth Growth Conference
SEATTLE --(BUSINESS WIRE)--Mar. 13, 2019-- Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference: Roth Capital Annual Growth
Toggle Summary Marchex Announces Fourth Quarter and Full Year 2018 Results
SEATTLE --(BUSINESS WIRE)--Feb. 13, 2019-- Marchex, Inc.  (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the fourth quarter and full year ended December 31, 2018 .
Toggle Summary Marchex’s AI-Powered Speech Analytics Sets New Standard, Approaches Human Levels of Accuracy in Consumer to Business Conversations
Driven by investments in data science and deep learning technology, Marchex delivers best-in-category insights on customer conversations SEATTLE --(BUSINESS WIRE)--Feb. 12, 2019-- Marchex (NASDAQ:  MCHX ), a leading provider of call analytics that drive, measure, and convert callers into customers,
Toggle Summary Marchex to Report Fourth Quarter 2018 Results on February 13
SEATTLE --(BUSINESS WIRE)--Feb. 6, 2019-- Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its fourth quarter 2018, ended December 31, 2018 , on February 13, 2019 at
Toggle Summary New Auto Industry Study: 28% of Consumers Who Call a Dealership Will Purchase a Vehicle
Marchex Institute Data: Auto dealers that optimize calls are poised to gain revenue and customers SEATTLE --(BUSINESS WIRE)--Jan. 23, 2019-- Marchex (NASDAQ:  MCHX ), a leading provider of call analytics that drive, measure, and convert callers into customers, today released a new report analyzing
Toggle Summary Marchex to Present at the 2019 Needham Growth Conference
SEATTLE --(BUSINESS WIRE)--Jan. 15, 2019-- Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference: 2019 Needham Growth Conference